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Privacy Policy

HANNAIK is the entity responsible for the processing of personal data and assumes permanently the public commitment to act in accordance with current and applicable national and Community legislation.


HANNAIK Privacy Policy


The personal data of our clients are exclusively treated as they are necessary for the preparation of budgets, execution and execution of contracts, delivery management and follow-up of orders, after-sales service, compliance with legal obligations or because they were object of consent.


Personal data provided by customers or generated by the use of services or acquisition of goods, will be processed, stored and intended to be used by HANNAIK for: marketing and sales, customer management, accounting, tax and administrative management, litigation and, in general, compliance with general obligations.


The processing of data for marketing purposes will be done according to the option of consent manifested by the client. Such consent shall be prior, free, informed, specific and unambiguous, and shall consist of a written statement, which may take the form of validation of an option. At any time, the opposition to the processing of data for marketing purposes may be declared in writing.


Personal data are kept for different periods of time, according to their intended purpose, in accordance with their legal criteria, in accordance with the principles of necessity and minimization of shelf life.


HANNAIK may use subcontracted entities for the processing of personal data, namely for promotional campaigns, marketing, customer account management, billing, goods transport, delivery and after-sales service, accounting, dispute management, wage processing , occupational hygiene and safety services, among others, such entities being obliged to develop data protection measures and to ensure the protection of the rights of the holders.


HANNAIK guarantees to all data holders the access, rectification, opposition, erasure, limitation and portability of the data provided.


The exercise of such rights shall be done by logging on to the


For other information, please contact


All right holders are entitled to submit a complaint directly to the NATIONAL DATA PROTECTION COMMISSION.


The Ads

Like other websites, we collect and use information contained in the ads. The information contained in the advertisements includes your Internet Protocol (IP) address, your ISP (Internet Service Provider, such as NOS, MEO, or other), the browser you used when visiting our website (such as Internet Explorer or Firefox), the time of your visit and what pages you visited within our website.


Cookies and Web Beacons

We use cookies to store information, such as your personal preferences when visiting our website. This may include a simple popup, or a link to the various services we provide, such as forums.


In addition, we also use third party advertising on our website to support maintenance costs. Some of these advertisers may use technologies such as cookies and / or web beacons when advertising on our website, which will make these advertisers (such as Google through Google AdSense) also receive your personal information, such as IP address, your ISP, your browser, etc. This function is generally used for geotargeting (display Lisbon advertising only to readers from Lisbon for example) or display targeted advertising to a user type (such as showing restaurant advertising to a user visiting regularly cooking sites, e.g. ).


HANNAIK is committed to making both your online experience and your interaction with our website an informative and relevant moment and to provide the best possible experience during your online visit. One way is to use cookies (own and third parties) to save information about your visit to our website, on your computer. This information is required for the website to function properly.


What are cookies?

Um cookie is a file that is downloaded by your computer, mobile phone or other equipment (hereinafter referred to as equipment) when you access our website or use our application. The cookie allows us to store and retrieve information about your browsing habits or your device where you access it, generally anonymously and depending on the information it contains, if it is previously registered, to identify you as a customer or user.

The information obtained is related to the number of pages you visit, the language, the place you access, the number of new users, the frequency and number of visits, the time duration of the visit, the browser or equipment with which you visit the site or our application.


What kind of cookies are used on our website?


Own Cookies

They are those that are sent to the computer from a domain or computer operated by us.


Third-party cookies

They are those that are sent to your computer from a computer or domain that is not operated by us, but by another entity that treats the data obtained through cookies.


Session Cookies

They are a type of cookie that expires with the closing of the session on our website.


Persistent Cookies

They are a type of cookie that are stored on the computer for a period of time that can range from a few minutes to several years.


Analysis Cookies

They are those that are treated by us or by third parties and that allow us to quantify the number of visits and the use that users make on our website for the purpose of measuring and statistical analysis of their use and to solve the identified gaps and to facilitate the use of our website.


Advertising Cookies

When you visit the pages of our website, e-mails or run an application where we publish advertisements of our products or services, to control and monitor the effectiveness of advertising are installed in your browser or computer cookies that are used to measure, for example , the number of times you saw the ads and where they appear, the time they are viewed, where or if you have not seen it before.


Behavioral Advertising Cookies

They are a type of cookies that are used to store and retrieve information about the behavior of the users obtained by observing their browsing habits, which allow the development of a specific profile to show the user advertising according to it.


Renewing and deleting cookies

Most browsers allow you to control most cookies through your settings.

If you want, you can allow, block or delete cookies installed on your computer by configuring the browser options installed on your computer or from the computer's privacy settings.


For example, you can find information on how to do this in case you use it as a browser:

  • Firefox from enabling and disabling cookies that sites use to track your preferences | Help Firefox
  • Chrome from how to manage cookies and websites | Help Chrome
  • Explorer from Cookies Administration in Internet Explorer | Help Internet Explorer
  • Safari from Safari 8 (Yosemite): Manage cookies and site data | Help Safari
  • Opera in Cookies Administrator | Help Opera


More details about cookies

General information on blocking and removing cookies can be found here.

You can refuse to use cookies by selecting the appropriate settings in your browser, however, please note that by not accepting cookies, you may not be able to take full advantage of their websites.


Category 1: cookies strictly necessary

These cookies are essential to navigate the website and use its features, such as accessing secure areas of the website. Without these cookies, the services requested, such as shopping carts or electronic invoices, can not be provided.


Category 2: cookies of performance

These cookies collect information about how visitors use a website, for example, which pages are accessed most frequently by visitors, and if webpage error messages are received. These cookies do not collect information that identifies a visitor. All information collected by these cookies are stored collectively and, therefore, are anonymous. These are only used to improve the functioning of a website.


Category 3: cookies functionality

These cookies allow the website to remember the choices you've made (such as your username, language, or region) that offer enhanced and more personal features. For example, a website may be able to provide you with local weather forecasts or traffic information by storing in a cookie the information of the region you are currently in. These cookies can also be used to remember the changes you made to the size of text, fonts, and other parts of Web pages that can be customized. They can also be used to deliver services you've requested, such as watching a video or commenting on a blog. The information collected by these cookies can be processed anonymously and you are not allowed to view your browsing activity on other websites.


Category 4: cookies targeting or advertising cookies

These cookies are used to present advertising that is more relevant to you and tailored to your interests. These are also used to limit the number of times you see an ad and to help measure the effectiveness of the advertising campaign. Usually, these are placed by advertising networks with the permission of the website operator. These record that they visited a particular website and this information is shared with other organizations, such as advertisers. Targeting or advertising cookies will often be linked to the site functionality provided by the other organization. These cookies do not collect information that identifies a visitor.


Third-party cookies

They are similar to "direct" cookies, however, they come from a different domain (unrelated to HANNAIK) than you are visiting. These entities (not related to HANNAIK) may also place cookies on your device when you visit the HANNAIK website.


Google Analytics

Google Analytics uses "cookies" to collect and analyze information regarding the use of the sites visited by the user. To learn more about Google Analytics cookies and their use by Google Inc., you can review information about Google's use of cookies available here and here.

For Addthis cookies, you can opt-out using the following link.

Most browser programs (Internet Explorer, Firefox, Chrome) may show you how to prevent new cookies, how to be notified when you receive a new cookie, and how you can disable and / or delete existing cookies.

However, please note that by not accepting cookies you may not be able to take full advantage of all the features of this website.


Links to Third Party Sites

HANNAIK has links to other sites which, in our view, may contain useful information / tools for our visitors. Our privacy policy is not applied to third party websites, so if you visit another site from our website you should read the privacy policy of the same.

We are not responsible for the privacy policy or content present on those same sites.


Subscribe our newsletter in order to receive our monthly digital communications with news, events and information related to the energy sector.

Your e-mail shared in this form will be used only for communication and marketing purposes of the company. We remind that you can change your preferences or remove your registration from our contact database at any time. All details about our Privacy Policy can be found here

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