Technical assistance

We are committed to continuously improving the quality of our services. For that reason, we would like to inform that we are developing a programme which aims to optimize our after-sales service care.


We have three ways to submit a request for technical assistance:

1- Send us an e-mail to

2- Contact us through one of the following contacts:

Phone: (+351) 234 916 210
Mobile Phone: (+351) 915 155 900

3- Fill the contact form available at


In order to provide prompt after-sales service, your request must be accompanied by the following information:

– General data (Company, location, VAT number, etc);
– Type of equipment with pictures (if applicable);
– Serial Number of the equipment;
– A brief description of the problem;
– Maintenance contract reference (if applicable).


Either by e-mail or by phone, you will always receive from us information about the maximum waiting time until the resolution of the incident you addressed.

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